Mobile Monkey Review 2023: Features, Pricing, and Ease of Use

ByJohn Hocking

Jan 1, 2024
Detailed Information
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Mobile Monkey is a chatbot platform that helps businesses communicate with their customers through popular messaging apps like Facebook Messenger, SMS, and web chat. In this review, we’ll take a closer look at the platform’s features, pricing, and ease of use.

Features:

Mobile Monkey has a range of features that make it a great choice for businesses looking to engage with their customers through messaging apps. Some of the standout features include:

  • Chatbot building: Mobile Monkey’s drag-and-drop chatbot builder makes it easy for businesses to create custom chatbots without any coding experience.
  • Automated SMS campaigns: With Mobile Monkey, businesses can set up automated SMS campaigns to send promotional messages, appointment reminders, and more.
  • Facebook Messenger integration: Mobile Monkey integrates seamlessly with Facebook Messenger, allowing businesses to connect with customers through one of the world’s most popular messaging apps.
  • Multi-channel support: Mobile Monkey supports a range of messaging channels, including Facebook Messenger, SMS, and web chat, making it easy for businesses to reach their customers on the platforms they prefer.

Pricing:

Mobile Monkey offers a range of pricing plans to suit businesses of all sizes. The plans are as follows:

  • Free: The free plan includes basic chatbot building features, as well as support for up to 1,000 contacts.
  • Pro: The pro plan starts at $14/month and includes additional features like SMS automation and integrations with marketing tools like HubSpot and Mailchimp.
  • Pro+: The pro+ plan starts at $49/month and includes advanced features like AI chatbots and custom branding.

Ease of Use:

Mobile Monkey’s drag-and-drop chatbot builder makes it easy for businesses to create custom chatbots without any coding experience. The platform is also intuitive and easy to use, with a clean and user-friendly interface. Additionally, Mobile Monkey’s customer support team is responsive and helpful, making it easy for businesses to get the help they need when they need it.

Mobile Monkey Review 2023: Features, Pricing, and Ease of Use
Conclusion
Overall, Mobile Monkey is a great choice for businesses looking to engage with their customers through messaging apps. With a range of features, affordable pricing, and ease of use, Mobile Monkey is an excellent option for businesses of all sizes.
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Pros
Easy to use: MobileMonkey's drag-and-drop chatbot builder makes it easy for businesses to create custom chatbots without any coding experience.
Multi-channel support: MobileMonkey supports a range of messaging channels, including Facebook Messenger, SMS, and web chat, making it easy for businesses to reach their customers on the platforms they prefer.
Affordable pricing: MobileMonkey offers a range of pricing plans to suit businesses of all sizes, with a free plan for basic chatbot building and paid plans starting at just $14/month.
Cons
Limited analytics: Mobile Monkey's analytics dashboard is relatively basic, which may not provide enough detailed information for some businesses.
Limited customization options: While Mobile Monkey offers a range of chatbot templates and customization options, some businesses may find the options limiting for their specific needs.
Learning curve: Despite its easy-to-use interface, there is still a learning curve when it comes to setting up and optimizing Mobile Monkey's chatbots and automation features, which may require some time and effort for beginners.
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